Featured advocate Norene Roberts has worked as a social services provider for over a decade.
What's the first step you should take when you advocate for an end to homelessness? Listen. "Advocating for any person or group first requires that you know what it is that that person or group wants and needs – not what we think they want and need – and that requires opening your ears before your mouth," says Norene Roberts, program manager at The Salvation Army’s Catherine Booth House, a domestic violence shelter for women and children. Norene shares her thoughts on advocating for housing stability in this installment of our "I'm An Advocate" series.